There is a fundamental problem with most AI benchmarks: They evaluate outputs, while production systems depend on actions. That’s precisely the gap Accio_official’s newly open-sourced CommerceAgentBench aims to close. Take one of its procurement tasks. The agent receives roughly 300 noisy emails and has to: > verify supplier identities > reconstruct the latest valid quote > normalize currencies, Incoterms, and surcharges > compare landed costs > detect payment-redirection fraud > apply labels, save drafts, and create a kickoff calendar In other words, the task is not 'summarize this inbox':) It is rather: 'make the right procurement decisions and execute the workflow across multiple systems' .. and that distinction matters. CommerceAgentBench evaluates the operational traces the agent leaves behind: > the records it modifies > the drafts it saves > the objects it creates > and the actions it executes Its 107 tasks are grounded in real-world usage, distilled from: → 10M+ SME users → 1.6M conversations → 200K execution traces → 2,000 high-value workflows Accio itself already serves more than 10 million SMEs worldwide and draws on Alibaba’s 27 years of e-commerce experience. My take: this is a much more realistic direction for agent evaluation. In production, nobody cares that an AI produced a plausible description of the work. They care whether the work was actually completed correctly. Their benchmarks are fully open-source. Check them out in the 🧵↓ #Tech
1w
There is a fundamental problem with most AI benchmarks: They evaluate outputs, while production systems depend on actions. That’s precisely the gap Accio_official’s newly open-sourced CommerceAgentBench aims to close. Take one of its procurement tasks. The agent receives roughly 300 noisy emails and has to: > verify supplier identities > reconstruct the latest valid quote > normalize currencies, Incoterms, and surcharges > compare landed costs > detect payment-redirection fraud > apply labels, save drafts, and create a kickoff calendar In other words, the task is not 'summarize this inbox':) It is rather: 'make the right procurement decisions and execute the workflow across multiple systems' .. and that distinction matters. CommerceAgentBench evaluates the operational traces the agent leaves behind: > the records it modifies > the drafts it saves > the objects it creates > and the actions it executes Its 107 tasks are grounded in real-world usage, distilled from: → 10M+ SME users → 1.6M conversations → 200K execution traces → 2,000 high-value workflows Accio itself already serves more than 10 million SMEs worldwide and draws on Alibaba’s 27 years of e-commerce experience. My take: this is a much more realistic direction for agent evaluation. In production, nobody cares that an AI produced a plausible description of the work. They care whether the work was actually completed correctly. Their benchmarks are fully open-source. Check them out in the 🧵↓ #Tech
1w
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